How to make a booking
Step 1: Select a Tour
Browse our tour pages to select the tours that most suit you. After selecting the tour of your choice, please click the “Book Now” button to get to the booking page. If you have any questions about this tour just ask your questions there. Our online travel advisors will answer your questions within one working day
Step 2: Learn about our policies
We assume that you carefully read our web pages with information about your rights and our policies: Terms and Conditions Payment and Cancellation Policy.
Step 3: Provide us with details of your travel plans
Please fill in the information on the booking page. Some questions are voluntary, but keep in mind that our travel advisors need as much information as possible to create the perfect vacation for you.
Step 4: Submit Your Booking
After filling all the necessary information, please click the “Submit” button。
We may send you again a message with specific questions if the information that you provided in your booking request and in your sent e-mail is not clear to us. Your answers will enable us to prepare a proposal offering you the best deals.
Step 5: Design an itinerary for you and prepare a quote
With your answers to our questions we will design a plan for your tour including details of hotels, sightseeing trips and flight schedules. We may not, at this stage, be able to provide the domestic flight numbers in the itinerary but will indicate these later.
Step 6: Amend the proposed itinerary
Carefully check our proposal and feel free to amend the itinerary by changing cities, travel sites, hotels or flights. You may ask as many questions as you like when tailoring your tour.
Step 7: Revise itinerary and send a new quote
We will answer all your questions. With your additional requests and amendments we will revise the original itinerary and send it to you with a new quotation. Steps 5 and 6 may be repeated until you are completely satisfied with the final tour plan.
Step 8: Accept our proposal and complete the payment procedures
When you have finished ‘Perfecting your tour’, received our final proposal and decide to accept our offer, there are only two things left to do:
Send us an e-mail stating your acceptance of our offer
Complete the payment procedures as you can find in our e-mail send to you.
Note: It is highly recommended that your tour reservation be made 30 days prior to the actual traveling date.
Step 9: Secure and confirm your booking
Upon receiving your deposit, we will immediately start making the reservations. All of the flights, hotels and other items in the itinerary were available at the time we made the proposal. However, we are not able to guarantee their availability until we have secured the bookings after receiving your deposit. The earlier that you confirm our proposal, the more likely we can adhere to the proposed itinerary. If we are not able to book part of the flights or hotels as proposed, we will suggest alternative options and ask for your approval before securing the booking.
Step 10: Confirm your booking and charge your credit card (Deposit or full payment)
The process of confirming your tour will take 1-10 days depending on how early we receive your acceptance of our offer and the uniqueness of your tour. If required for your visa application we will e-mail you a ‘Reservation Confirmation’ on our company stationery.
Step 11: Send you a confirmation letter
After the tour reservations are confirmed and payment is received we will send you a letter with the confirmation code and, when applicable, tour vouchers.